Bank Awards: two customers in the first two places - Second consecutive year



In collaboration with the independent consulting firm iVox, / organized a major survey in Belgium about the satisfaction of consumers with their banks. For granting these Bank Awards, more than 34,000 visitors were interviewed.

AXA Bank Belgium and Nagelmackers, two customers in the first two places for their online banking platform.

Just like last year, AXA Bank Belgium wins the Bank Award for the bank with the best online platform with a score of 8.7 / 10. Bank Nagelmackers and another Bank is in second place with a score of 8.6 / 10.

The banks selected for this ranking were to offer both digital banking services and an application for mobile banking. The evaluation criteria were the ease of connection and monitoring of their financial situation, the user-friendliness related to the execution of payments and the extensive range of the proposed functionalities.

With its FRONTeO e-Banking solution, installed in these two establishments, MAINSYS demonstrates its know-how in online banking. With a very high level of ergonomics, a high speed of execution and its rich functionality, FRONTeO e-Banking constitutes a platform of reference to satisfy a more and more demanding clientele.

FRONTeO e-Banking, a complete and secure solution built on a high-performance architecture

FRONTeO e-Banking is a global and multiplatform solution for online banking and mobile. Its rich functionality allows to meet the needs of individual customers and businesses with advanced customization features:

  • Consultation of all types of accounts (current, savings, securities) with consolidated view and graphs
  • Secure management of transactions by entering a unique code (SMS or electronic box)
  • Buying / Selling Functions of UCITS
  • Management of customer views by entity
  • Comprehensive coverage of corporate functions: delegation, multi-signature, transfer / domiciliation batches, effects / invoice management, foreign exchange transactions, foreign currency advances, credits and documentary remittances,...
  • Specific functions for property managers and the Private Bank
  • Secure messaging

The solution can be connected to all back-office systems. It is multilingual, modular and based on web services (SOA).